Wal-Mart Reviews and Complaints
WELCOME TO MEASUREDUP
We are the online leader in resolving customer complaints.
* Customers use MeasuredUp to get replies from Businesses
* Thousands of Businesses across the country are partnered with us
* Businesses of all sizes follow MeasuredUp everyday to reply directly to your review
* Partner Businesses are alerted each time a new complaint, question or review is submitted
Put MeasuredUp to work for you free and get answers directly from a Business
-
Numerous milk leaks
Wal-Mart Support Ticket
2 years I have shopped at this Wal-Mart; I have made several complaints, but am still having SAME problem!! People who stock the milk are not paying attention! 7 out of every 10 gallons of milk purchased, have leaked! Looks like razor knife most of the time. I live in the middle of a canyon so it is great inconvenience to return milk time after time! Today I pulled milk from bag and it broke all over my kitchen! I am very FED UP! You need to properly train people who are using razor knifes and destroying packaging!! Can't afford this any longer!
More...
(Shopping, Chain Stores)
-
fell
Wal-Mart Consumer Complaint
I fell on your wet floor and it was wet and there was no things around it to tell people that it was wet so there I fell and have hurt mykneesand left arms so I wont be going there anymore
I would really like some respone to this action thanks miss kim peat or contact me thoughkimpeat@yahoo.com
More...
(Pets)
-
Walmart, Silvis, Il Secret Shopper Rude And Accuse Because They Think They Can
Wal-Mart Consumer Complaint
Not only was the secret shopper rude but accused me of eating stolen food in the store. When i asked him what i was supposedly "eating" he replied with "I don't have bonocular eye's i wasn't that close". For one, i had just eaten dinner, which was bought from Walmart, at home a half hour before going to the store and second how could he tell i was chewing/eating if he "supposedly" wasn't even close enough to see what or if i had anything in my hand. I could have been chewing on my lip for all he knows. And i'd like to point aside from...
More...
(Miscellaneous)
-
mold on Cresent dough
Wal-Mart Consumer Complaint
My wife picked up a roll of cresent rolls for me to cook for our church after I got off working on the ambulance. Had everything ready, opened the roll to find one end covered in dark mold. I checked the date on the end to find a good till 7 jul 13. I was veryupset to find this . The lot bumber was FS1115. This Iis very disgusting to find.
More...
(Shopping, Chain Stores)
-
Great value Sweet cream butter (salted)
Wal-Mart Consumer Complaint
I have noticed that when I melt this brand of butter in the microwave it arc's like there is metal in the butter. If the butter was packaged in the foil wrap, like some margarines, I would assume I got some of the foil wrap in with the butter, but that is not the case. I am interested to know why it does this. Makes me a little uneasy about what is in the butter.
More...
(Miscellaneous)
-
price tag matched everything on box
Wal-Mart Support Ticket
I went to my walmart in orland park, il I was buy I hpdest jet 4622 e all in one printer the price rang up 99 00 tue advertising price was 59 00 the assistant manger refuse to fess up to the mistaje of her employees and try telling me that she cant give it to me for the advertised price when in writing it states if rings up wrong price then shelf you get foe shelf price totally unprofessional and treated me a 34 year old man like a teenager and hell I kake more money then she does I want my printer for 59.00 n9t 79 not 99 she said ill splitt the different because the mastake was our
More...
(Advertising)
-
The horrid employee that Wal-mart acknowledges as a customer service representative
Wal-Mart Consumer Complaint
Unfortunately, I had the opportunity to experience the worst employee that this Wal-mart acknowledges as a customer service representative a few mornings ago. As a customer, you may come across questions regarding store policy or regulations, and it's logical to contact the customer service department just as you would for any other business such as Amazon, Fry's, or Target. You may feel compunction as you ask them trivial questions that they may have encountered thousands of times or as you watch them go out of their way just to help you. But the result is the same whether you...
More...
(Miscellaneous)
-
shopping cart
Wal-Mart Consumer Complaint
thius is a small complaint i live in new jersey have benn in many wal-marts from jersey to north caroline and have never had to use a quater to get a shopping cart i do alot of shopping in wal-mart on that day i had no change so i had to go five miles out of my way to do my shopping i see no need to pay for a cart when i am shopping the store is in Brick New Jersey and I will no longer go there
More...
(Shopping, Chain Stores)
-
great custumer service
Wal-Mart Consumer Review
I was shopping at walmart on Rockwell and Cermak, my neighborhood market walmart. When I walked in to this store location it was smaller than other walmarts. An employee by the name of Frank. He gave me a quick understanding of the store and history of the store location. He was very helpful with everthing I needed. For example showing me to every item I had a question about, while teaching a new employee the right way of stocking the shelf. I feel as if he went above and beyond his duty. Over all it was a great experience.
More...
(Internet - Sponsored by DIRECPATH)
-
Very, very disappointed!
Wal-Mart Consumer Complaint
In November of 2012 I purchased 4 new Douglas tires for my car at the Riverton - Herriman Walmart, on 13400 South and Bangerter Riverton, Utah. I asked for road hazard (I just moved into a neighborhood still under construction), so I knew I'd need it. After the installation I got my receipt and left the store. Several weeks later I picked up a nail, so I took my receipt to the service desk and asked them to fix my tire, at wich point they informed me I didn't have road hazard. The man helping me then said, "We don't do road hazard for tires that cost less than 100...
More...
(Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
-
no game in case
Wal-Mart Consumer Complaint
well, i waited well over the deadline for my site to store fallout new vegas game that finally just came here today. this is not going to be a positive review, what i thought was inside my brand new plastic wrapped game case was the actual disk. That was not the case, instead, all i got was the case. then when i called them to tell them this, they forgot about my call and when i did get ahold of them, they were incredibly rude to me. They have lost a valuable customer and i hope they know, i will be bringing all of my bushiness and money to target.
More...
(Electronics, Appliances - Sponsored By BEST BUY)
-
Site to Store Delivery
Wal-Mart Consumer Complaint
On April 2, 2013 I ordered a Boss 637 UA AM/FM radio from Wal Mart's website. My order was confirmed on April 3 and my order was shipped on April 5. The website's easy to use and the progress of the order was meeting reasonable expectations at this point. On April 6, at 9:54 AM the radio arrived at the Hurricane, UT Sorting Facility. About 6 hours later at 5:48 PM the radio left Hurricane enroute to the Grantsville, UT Delivery Facility. It arrived in Grantsville at 5:41 AM on April 9. This was the first delay in handling the radio. It looks to me like the 300 mile trip...
More...
(Miscellaneous)
-
Awesome customer service!
Wal-Mart Consumer Review
I visit the Walmart Store in Richland Center, WI a couple of times a week and employees are usually friendly if approached, but definitely don't go out of their way, unless approached. I went there today to pick up some last minute odds and ends. While visiting the garden center, a grey haired man, who I did not catch the name of was SUPER friendly. He acknowledged me right away and was very polite, put a huge smile on my face. Then as I go to check out, I purposely chose a new employee's line (Robert) because the other day when I was there, he totally went out of his way to...
More...
(Miscellaneous)
-
Walmart doesnt inform customers about online ordering!
Wal-Mart Consumer Complaint
I made a online purchase at walmart.com on Dec. 15,2012. The product was not mailed to me until January 24, 2013. I wasnt aware that Walmart did not charge me for the item until Jan. 18, 2013 which has now made my account over the limit and made my credit score bad and overage on my account. Walmart should have held that money until the product is delivered but in my case Walmart did not debit the amount from my credit card until a month later. I did get a online receipt on Dec. 15 when I made the purchase letting me know that I bought a ring.Now Walmart is saying they never took that money...
More...
(Online Shopping - Sponsored by AMAZON.COM)
-
Wal-Mart Ordering nightmare
Wal-Mart Consumer Complaint
This is by far the worst experience I have ever had while ordering a product. I cannot rate it because I still have yet to be able to use my Gold s Gym CrossWalk 570 Treadmill. When it arrived anything that was plastic on it was busted. I opened it late on a Friday so when I called the number provided on Saturday morning, no one was available as they only worked Monday through Friday. I called on Monday and told the lady I needed the left and right sleeves and the hood of the treadmill (every plastic part), as well as telling her that 6 of the screws AND THEIR PLASTIC pieces that were...
More...
(Repair Services)
-
Walmart did not give me all the items i bought.
Wal-Mart Consumer Complaint
I just went to walmart and purchased some stuff. They have a lazy susan bagging are. The checker put the stuff in the bag I assume. but he did not turn the lazy susan to make sure I got all my bags. I called Walmart and they say sorry. This is the second time this has happened to me and it happened to my wife too one time. We try to get a better deal by using Walmart and end up getting ripped off in the process. The Lazy Suzan bagging thing they have needs to go cause it turns the checkers into lazy checkers. I am only out 4 bucks but it is the point that upsets me.
More...
(Shopping, Chain Stores)
-
Pharmacy products for sale long after expiry date
Wal-Mart Consumer Complaint
Purchased today (03/20/13) Systane Ultra Lubricant Eye Drops at Walmart in Laurel, MD. Just before use noticed that the expiry date of both bottles was 11/2012. Checked the box and that was also 2012/11. I am recovering from a number of eye surgeries and do not have good vision. I cannot use the product and cannot get back to Walmart for quite a few weeks. Does Walmart expect the consumer to check every product on their shelves for expiration dates? Why would they sell outdated pharmacy products? Tried sending an email but that is impossible. Only answer we get on the phone is to...
More...
(Medical, Dental Services)
-
Damaged Woven Squares whole grain crackers
Wal-Mart Consumer Complaint
For the last 6 years we have been doing all our grocery shopping that the Walmart,located on Gunn Hwy, Tampa,FL. We started purchasing those Woven Crackers when the Store first introduce them.. I expect to find some broken crackers cause by shipping but for the last 5 or six month about half the box is damaged. We stopped buying them for a whle and during the last 3 weeks we have purchase them again, at the same store, and the damage still persist. I don't know if this is been done intentionally but it seems if we purchase the Nabisco brand only 3 or 4 crackers are damaged...Can...
More...
(Miscellaneous)
-
Irresponsible to customers injury in store
Wal-Mart Consumer Complaint
I was a customer in my local Wal Mart in Las Vegas. I was hit by a pallet jack the was being operated by an employee. the manager insisted I fill a incident report. The manager also insisted the employees that witnessed the accident fill one as well. Turns out after I had visited my doctors I now have a spine injury when I twisted away from the pallet jack that latched onto my ankle. I am without my husband because he had to go to a facility to be cared for as I can no lift him due to his bed bound state. I am hurting everyday all day. the insurance adjusted stated I mad it all up and...
More...
(Miscellaneous)
-
Walmart very bad service & em
Wal-Mart Consumer Complaint
First time I have been to walmart in 6 months, so decided to do some shopping there, needed watch wattery, was told very rudely by employee if i didn't buy watch there they could not change or give me the battery since i didn't know what size i needed. They advertise long range of services. I have had my watch bettery changed at walmart several times over the years. When i asked when they changed it, employee just walked off. As all know they are constantly rearranging products, so b4 i walked all over trying to find pet foods stopped young man & asked where it was located...
More...
(Advertising)
-
Phone calls more important than customers
Wal-Mart Consumer Complaint
The neighborhood Wal Mart that I used to shop at is quite busy. The customer service cashier desk typically has a long line of people wanting money orders, keys, cigarettes, etc. The cashier also answers the phone for the store.
Without fail, she stops what she's doing to answer the phone. I can understand if it's a quick transfer to the pharmacy or a call out to the manager over the pa system. But when it's a customer, asking if they sell a certain item, by all rights the person should be placed on hold and take his or her place in line like everyone else.
Why are people...
More...
(Miscellaneous)
-
candy
Wal-Mart Support Ticket
I have been buying your 10 oz. bags of hard candy for a long time to fill my candy jar at my desk.When I first started to buy the bags you would find 1 or so candies that were not wrapped. Here the last few times I purchased the candy many of the candies are not wrapped. The pepermints just had 9 candies not wrapped and the butterscotches had 6 and now the strawberries are coming unwrapped. Don't mind a few here and there but this is getting to be more and more in every bag!
More...
(Miscellaneous)
-
Evans Walmart, Grocery side needs some help!
Wal-Mart Consumer Complaint
First of all, I like Walmart. I enjoy the atmosphere, the ease of shopping and the prices. But I have to say that I continue to be frustrated during each trip I make for groceries at this particular Walmart. I usually do my shopping 2-4 times a month, and each time I go, they are always out of main staple items. First it was eggs. Almost everything had been picked through, and only a few less choicy ones remained. Then it was ice cream. I snapped pictures on my cell phone of bare and completely empty freezers all the way down the entire isle. Breyers was completely empty. Ben and...
More...
(Shopping, Chain Stores)
-
Wal-Mart NEVER has enough cashiers!
Wal-Mart Consumer Complaint
The Wal-Mart in Marble Falls, Texas, just lost a regular customer! They NEVER keep the express lanes open after 7 PM, the other 2 - 3 lanes are overrun, and the 4 self-check lanes are filled with disgruntled shoppers, who can't get out. In 13 years, I have spent over a quarter Million dollars at the Marble Falls Wal-Mart for this: To be held up for up to 25 minutes, when I'm the only one in line (so managers can watch their trainees move in slo-mo! so that I have to holler loudly for more cashiers in the front, to the applause of the others in line. so that I can be ignored, as up...
More...
(Miscellaneous)
-
Trying to get cancelled order resolved
Wal-Mart Consumer Complaint
I tried three times to order a chair mat for my home office and every time it got cancelled after I received confirmation by email. I finally called Walmart customer service and the first gentleman told me it was a PayPal problem. I called PayPal and they were very nice and assured me that they tried each time to pay but Walmart refused payment. I called Wamart a second time and got a very rude, nasty attitude person y the name of Stephanie who refused 5 times to let me talk to a supervisor and hung up on me. I called back and talked to a very ice gentleman who explained to me that it was...
More...
(Shopping, Chain Stores)
-
WalMart Optical Extremely Rude and Unprofessional
Wal-Mart Consumer Complaint
I went to WalMart to get my contact lens exam. They staff was unorganized, the exam room had roaches in it, the doctor seemed confused and they were rude when I called to communicate with them about follow up. After being insulted by an employee, I decided to take my business elsewhere but I want to make a formal complaint. In general, the South just has better customer service, but that is NOT the case at this Optical Center. I will not be returning and will complain as high as I can to ensure their employees brush up on customer service skills.
More...
(Medical, Dental Services)
-
personnel with great customer appeal
Wal-Mart Support Ticket
Carmen C. you ought to have more than 1, of her. Clone her! (LOL) What a pleasant person and personnel she is she represents your business and herself with the greatest degree of what persons as myself are looking for kindness, and a really down to earth person. In the course of her day, I think she must meet people who are rude, and inappropriate.
If this is so, she did not seem to express that in her dealings with me.
Kudos! Please keep people like her in your employ. It is so nice to find someone so wonderdul as Carmen C. of Port St. Lucie West, The customer service manager. You...
More...
(Shopping, Chain Stores)
-
Take out the Trash
Wal-Mart Consumer Complaint
After working under a Co-Manager named Matt Wallace for the last 2 years, I am fed up with his lack of ethics and favoritism towards certain female employees. He sleeps around with several of his employees and is often openly seen being inappropriate with the pharmacist Stephanie in front of other associates and customers. It is known by many of us, that Stephanie steals drugs from the pharmacy and gives to him to sale to other employees as well as customers. I'm surprised he hasn't gotten into trouble for sexual harassment for the way he touches and talks to female employees and...
More...
(Miscellaneous)
-
Pest
Wal-Mart Support Ticket
I bought the Great Value Four Cheese mashed Potatoes box sometime in the past two months ago(not sure time). When I proceeded to open the box I saw a live maggot on the inside box attached to the packaging on one of the envelopes. I know that box is not out of date as it's stamped best by 07-09-13. I have shopped Walmart all of my adult life and have sworn by the food that I get is good and sometimes better than the name brand.
More...
(Miscellaneous)
-
Walmart sanitary wipes at entrances.
Wal-Mart Consumer Complaint
We always shop at the Ephrata, PA Walmart. Today when we entered and got our cart, there was an empty container of hand / cart handle wipes. A female "employee" was sitting on a stool by the empty container, and my husband asked her why the container was not replaced, and she said, "because we don't have any". I think this is inexcusable. ..whether she was too lazy to replace it or whether it was true that there were no replacements available.
More...
(Shopping, Chain Stores)
-
Carlyle, Il Wal-Mart, one of Wal-Mart's ugly step-sisters.
Wal-Mart Consumer Complaint
Produce consistently aged, wrinkly, yellowing. Sometimes there is goo, slime and fuzz. The worst I've ever seen. No seasonal pricing or sales. Isles very tight. Lack of A/B hydroxy products in health and beauty. Not alot of choices in any department. White wine vinegar? Chevre? Gouda? Decent olives? Quinoa? Bulgur? Have fun looking. Pet dept. sad. Home decor and crafts sorely lacking. Clothing? Yard sale! Vegetarian selections nearly non-existent. Totally half done Wal-Mart culture in rural America.
More...
(Shopping, Chain Stores)
-
Wal-Mart: Refusing to Ship Items to Bethel, Alaska
Wal-Mart Consumer Complaint
Why is Wal-Mart Anchorage refusing to Ship to Bethel, Alaska? I heard from my co-worker that one of the local retailers was buying stuff from Wal-Mart and reselling at a higher mark-up. Why should the actions of a few affect the greater majority. C'mon people...you claim that the Customer is the boss but you don't practice that policy. A pack of Huggies diapers costs over $20 out here in Rural Alaska.....I know there are other alternatives but I've had good service in the past with Wal-Mart. Hope this issue can be resolved soon....
More...
(Shopping, Chain Stores)
-
no stock
Wal-Mart Consumer Complaint
Every time You go in to buy something they don't have in stock.
ever sence the new Manger took over this store they never have any thing in stock !
Dog food / differnt items that should be ordered in foods .
firing old employs to hire young kids that don't know or care about coustmer's
just to make payroll look good
More...
(Pets)
-
Bad Chicken
Wal-Mart Consumer Complaint
I had bought Great Value Chicken Breast from Walmart and cook 3 breast tonight. To my surprise, I found a rusty staple in my chicken when I bit down into it. How disgusting. It also had several small chicken bones in it. More than one would expect. I'm disgusted with this and can't return it because they have been fozen for a while, so naturally, I don't have a receipt. I took pictures, but you don't have have an attachment option to show you.
More...
(Shopping, Chain Stores)
-
I'm so sorry to inconvience anyone.
Wal-Mart Consumer Complaint
I made my Site to Store order and was happy with the process after Black Friday. I picked up my purchase of Blu Ray DVD players soon after and wrapped them up for gifts. After Christmas, I opened one player, hooked it up and realized I had the wrong ones. I repacked the player and went to my store to return it. I went to my local service desk where the return line was a whopping 1 person in line (that being me). I told the associate I needed to return these for a refund, I ordered site to store and I had the receipt. I explained I got the wrong ones. She told me, "There is a 15 day...
More...
(Holiday shopping reviews)
-
Great value Buttery Smooth Crackers
Wal-Mart Consumer Complaint
I RECENLY BOUGHT A BOX BUTTERY SMOOTH CRACKERS DATED 06/26/13 BE 1 12:OWTHEY WERE SO SALTY THAT WE COULD NOT EAT THEM. I HAV NEVER HAD THIS PROBLEM BEFORE. I TOOK THEM TO A CHRISTMAS PART AND I OULDN'T FIGURE OUT WHY PEOPLE WERE NOT EATING THESE BECASE THEY ARE USUALLY EVERYONE'S FAVORITE. I WAS EMBARRASSED ONCE I TOOK A BITE OUT OF ONE AND REALIZED HOW SALTY THEY WERE. YOU NEEDED A LARGE DRINK TO WASH THE TASTE OUT OF YOUR MOUTH BUT THAT REALLY DIDN'T HELP EITHER.
More...
(Miscellaneous)
-
Bad Beef Jerkey
Wal-Mart Consumer Complaint
I purchased 4 bags of beef Jerky???? It was terrible I believe that's why in the future I will buy Jacks Links. Jacks may make it for Walmart to your specs but it is not good!!!!
Tag # 7874208660 bar code.Very disappointing to all 3 ice fishing groups that I gave it to. I'm sure you don't care but had to speak my poison,
More...
(Miscellaneous)

0

0

0

0

0
dodo1 says:
(2 years ago)

0

0

0

0

0

0

0

0

0
rosa says:
(3 years ago)

0

0

0
hbm11 says:
(4 years ago)

0
reed says:
(4 years ago)

0

0

0

0

0

0

0

0

0

0

0

0

0

0

0