Wal-Mart Consumer Complaints All Reviews

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Wal-Mart Reviews

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  • Walmart Avon Indiana



    I spend anywhere form $300-$400 monthly when I receive my SS check then throughout the month I make several trips spend more money. Last month I went into that location ended up having 2 carts as one was filled with pops, cases of water, paper items then other cart was groceries. I walked up to the cash register where a Mgr was cashering when I walked up the 1st words out of her mouth were holy hell you would do this to me when I don't have cashier's in at this time I said I'm sorry but I felt I should come before your busiest time, then I got to the coupon part RUDE even... More...
    (Shopping, Chain Stores)
    Sammie1959's Picture   Sammie1959    0 Comments   Comments
  • mainstays butterfly chair



    My husband and I bought a zebra printed butterfly chair and my brother had gotten a black one. Today my husband went to sit down on our chair and it collapsed on him while he was holding our three month old daughter. Luckily both are ok after our daughter cried and screamed for thirty minutes before finally able to calm her down. We are taking both chairs back but that isn't enough for me as a mother knowing that my daughter could have been seriously injured! Something needs to be done about these chairs. They should be recalled and taken from the shelves before someone does get... More...
    (Furniture)
    Eliza2007's Picture   Eliza2007    0 Comments   Comments
  • The Princeton NJ Walmart Is A Mess



    To Whom It May Concern, I visited the Princeton NJ Wal-Mart today on 101 Nassau Park Blvd. The experience was a nightmare all I felt was chaos. The store was messy. I understand you cannot be responsible for your customers. However, some of the employees through out the store acted like I was bothering them by asking a question. Cashier was very nice. Overall your Princeton store which I was surprised about was very messy and chaotic the worst walmart ive been to. Im very sorry I only hope this can help improve the store because I will keep coming to walmart just nothat store. More...
    (Shopping, Chain Stores)
    Angelique's Picture   Angelique    0 Comments   Comments
  • Wausau, WI Walmart Vision Center



    These people all friendly when you there to purchase glasses but after you spend $300 on them and they are obviously the wrong prescription they tell you to take them to your normal eye doctor to have them checked. Said they couldn't help me. I didn't purchase these from my eye doctor I bought them there. They were very rude...basically they just wanted me gone. My 2 year old glasses are stronger than these. The lens are actually blurry when you look through them. I am near sided and can't read street signs with them. I gave them a week. She told me I needed to give them 60... More...
    (Miscellaneous)
    LRS1's Picture   LRS1    0 Comments   Comments
  • Walmart-terrible customer service



    Walmart used to be a decent place to shop but however over the years it has seriously fell off. Your prices are getting higher than your competitors and I get that u price match but for real who cares about price matching when your gonna be standing in line for an hour. I recently had went to the walmart located in fruitland md and I had asked a grocery employee if he knew where something was and he just looked at me as clueless as can be and just walked away. After that I just rolled my cart to the side and went to food lion where at least I know if I needed help someone would know what... More...
    (Shopping, Chain Stores)
  • Heartless Managers



    I took my 4 yr old daughter to Walmart to spoil her a little because she wanted to play in the arcade and it is the closest one where I can buy some groceries..I went in to buy my things first and planned on getting some quarters at the register. I bought groceries and my daughter a couple of little things.. As soon as the drawer shut I remembered the quarters and asked the cashier about them. She said that I had to wait until another customer payed with cash. So while I waited I saw there was a manager right behind us in the booth they stand in so I asked her if she wouldn't mind... More...
    (Miscellaneous)
    Lotus777Mika's Picture   Lotus777Mika    0 Comments   Comments
  • Great Value 100 clear cups



    Purchasing great value clear cups 160z, 100 count is a normal thing for my family and I. I am complaining because on several occasions(2), I purchased the cups and the cups were stuck together like glue. I could not pull the cups apart. When I did get the cups apart, they cracked and were worthless,or did not separate. This was 3 sets of cups stuck;a total of six cups the first package. Then in the second package the cups were cracked and I threw away almost more than I used. I also notice that the cups had hard melted plastic in the inside. Who ever made the cups over did the melting of... More...
    (Miscellaneous)
    khodges12's Picture   khodges12    0 Comments   Comments
  • Walmart N. Armenia Tampa, Florida



    I've been to many Walmarts in both Ohio and Florida but last night 8/11/14 and I've never seen a trashier business. Not just walmart but business of any kind. Upon looking for a parking spot I noticed shopping carts scattered everywhere. Blocking every parking spot as well as lanes to drive down. Trash was also prevelant everywhere. (Think post hurricane/tornado!) once in the store it got worse. There was trash laying everywhere . Some got stuck in this ladies cart wheel as she meandered by and she was oblivious to it even though it was making this loud stubbing sound. Overall... More...
    (Advertising)
    Diab's Picture   Diab    0 Comments   Comments
  • Canceling online order



    my last order Number: 2677290-692448 walmart, kept cancelling my orders way too many times even though i contacted them via phone and e-mails. they couldn't tell me what exactly is wrong. they advised me what to do. i followed their advice.but they kept cancelling my order. they say you failed to pass our security checks. what is that exactly i did not pass. i use same card everywhere without problem. i asked them to call me and verify whatever they want to verify. no one called. they fail at customer satisfaction. they cannot honor their word. no one was able to solve this problem.... More...
    (Miscellaneous)
    onlinebuyer's Picture   onlinebuyer    0 Comments   Comments
  • Wal-Mart 1960- rude cashier



    At the Wal-Mart on 1960 my friend and I were in line and there weren't any separators so we just put a huge distance between our things. In fact, my things were closer to the customer behind me than my friend's stuff that was before me. However, after scanning my friend's stuff she rudely told my friend to hurry and put her bags in the car when my friend was attempting to pay. It wouldn't have been that bad if she stopped there but she continued to move the conveyor belt and started scanning my stuff. I promptly asked if my friend had payed and then told the cashier... More...
    (Miscellaneous)
    ThienNguyen96's Picture   ThienNguyen96    0 Comments   Comments
  • Auto services



    Worst service: I went this Wal-Mart on 7/23/14 to buy new tires. I bought 2 Tires for my car, but they not able to change the tire because it was almost 7;00pm, their closing time. Next day I was there at 5pm, and they start working on my car about 7pm to change the tire and give my car back about 8pm. I can understand that mechanic was tired. but enough staff not doing work, what they supposed to do is managerial weakness. They changed my tire, without proper wheel balance. Next day I saw less air in my new tire and next day it was flat. I was out of town, so I went today 8/7/14 at 4;3pm... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    Shyamsharma96's Picture   Shyamsharma96    0 Comments   Comments
  • Did not give all of my bags after I paid



    Paid for products, and the cashier saw I only took one bag and she never gave me the second bag, nor turned the carousal towards me so I didn't even know there was a second bag. Then I said, "oh I forgot something." and she saw me go back into the store to shop and she never even made an effort to call me or have someone grab me once she noticed she didn't give me both of my bags. Once i was home, i noticed all of my products were not in my bag and called to speak to the manager and only the assistant manager talked to me and said too bad...you have to drive back to the... More...
    (Shopping, Chain Stores)
  • disappointed in Wytheville Virginia walmart



    As the sole grocery and care shopper for a family of nine I have to shop for everyone and an entire weeks worth of groceries one day a week on only what's left after bills from one paycheck. We live in the country and its 20 miles one way to Walmart as it is. Even further to other stores in Galax. I rely on Walmarts price match to help get through the week. Until just last week I was able to price match store brand for store brand ( example: Kroger brand for Walmarts Great Value). Quite frankly sometimes this is the difference between what may add up to an entire meal. As of today... More...
    (Miscellaneous)
    RBurris's Picture   RBurris    0 Comments   Comments
  • Not ripe watermelons for sale...



    We bought a watermelon that seemed like it was really ripe. We did two of the tricks to tell if it was ripe. We checked to tell if the bottom was yellow and if it was hollow enough,...and it seemed to reach both of those expectations....unfortunately it didn't....we cut open the watermelon and it was almost white....SO THEREFORE THIS IS NOTHING COMPARED TO THE AMAZING ADVERTISEMENT OF THEIR WATERMELONS ON TV.... More...
    (Advertising)
  • Staffing Issue's



    I'm very dissapointed for I waited in line in electronics for a half an hour while the only girl that knew how to do the job was busy helping others. I waited for her to tell me I had to go to Customer Service (Not her fault). Then I waited another half hour in line at customer service, while I said to another annoyed customer, "It's terrible that a multi-million dollar company can't seem to staff the store properly with back-up for an outrageous line." A girl heard me say that and she then decides to step in and help the lady, who was exhausted. Terrible!!! I... More...
    (Shopping, Chain Stores)
    neichbauer's Picture   neichbauer    0 Comments   Comments
  • WalMart Can't Handle Bad Reviews



    I recently bought a smart phone from WM as their price was much better than T-Mobile's for the same phone. Upon submitting the review which wasn't favorable to WM employees or Straight Talk employees I was promptly removed from their email list. That has never occurred with any other company. Just wonder why they can't take constructive criticism. Oh well I can always go to their website. Wal Mart you sure have sour grapes. More...
    (Mobile Phones)
    devndon's Picture   devndon    0 Comments   Comments
  • Glasses to order with Wal Mart vision center in Roswell , GA



    This is about the Wal-Mart on Mansel Rd, Roswell , GA . It appears the service at this store has been going rapidly downhill. I guess I have the same complaints as customers all over have wait too long time for the order to be completed , no calls to pick up the order , lazy employees and etc . I've been a customer of this store for over 10 years , just because of the eye doctor I really like . For the last few years we noticed that new employees are not good , and we are not satisfied with the service , but just because of the doctor all my family still received the service on yearly... More...
    (Medical, Dental Services)
    Lucylecht3009's Picture   Lucylecht3009    0 Comments   Comments
  • Employee Dress and Conduct



    This is about the Wal-Mart on Watson Rd. on Buckeye, Az. It appears the service and appearance of the employees at this store has been going rapidly downhill. I guess I have the same complaints as customers all over have about no cashiers and lines a mile long. However, this is about the employees at this store. No dress code or not enforced if there is one. Everyone has some sort of navy blue shirt and some sort of khaki pants and that's it. One cashier has pants so tight they look like pantyhose -plus tats all over, up her neck and down her arms. Another has low cut tight pants... More...
    (Miscellaneous)
    nine999's Picture   nine999    0 Comments   Comments
  • Wal-mart Customer Service



    Me and my wife got to the check out area and guess what, as normal 40 people in line and 2 checkers. Why do they build stores with 20 registers and use only 2 checkers? We spend $270- $330 a week on food and dog food and snacks. Not counting big items such as TV's and other items. When I complained to a manager after over 40 minutes of waiting I was told she didn't like rude customers. However I don't like stores that make you wait all day like you nothing else to do but stand in their line.This store is on HWY 51 in Weatherford ,Texas. All the profits they make and low... More...
    (Shopping, Chain Stores)
    possum's Picture   possum    0 Comments   Comments
  • Service at Cash Register Situation



    Recently while I was shopping in Wal-Mart with my friend, we happened to see someone we knew and started to converse. We all got in line and my friend and I waited for the cashier to ring us up first. Once he rang us up he asked if he could see all 3 of our IDs. The girl we just happened to see at Wal-Mart was buying alcohol. My problem with this is, for one don't assume we are together because we were speaking to one another. Two, no I refuse to show my ID when I'm not the one buying the substance! Three, do not assume that we are all going to the same place! I was not happy with... More...
    (Legal Services)
    marickal's Picture   marickal    0 Comments   Comments
  • cant do oil change after 7 years



    Went to dillon sc wallmarts to change the oil which i have been doing for over 7 years and they culdnt change the oil due to 2 laders and 2 pipes on truck. I very nicely explained that the oil has been changed ror over 7 years w/ the 2 ladders and 2 pipes and that they could check to see w/ tire rotation but the guy in back said he wasnt doing it. Tried to explain to no help. Maybe hes not experienced enough. I think it would be wise to have someone with more knowledge on site to help because the guy that worhed ther surely didnt. By the way i know he himself changed the oil... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    jimmymorgan's Picture   jimmymorgan    0 Comments   Comments
  • Walmart Store # 3035



    I bought a Drill kit yesterday morning and when my boyfriend opened it at home there was no drill. So I brought it back to exchange it for another one and the supervisor told me to my face that I was a LYER and it's IMPOSSIBLE that it could of happened. Then he laughed at me and smucked. I felt so insulted and the way he spoke to me was inappropriate. They should never speak to a client like that. I always shopped there, plus I spent around 500$ in those 2 days there. Oh then he said that WALMART NEVER MAKE A MISTAKE. Now that there is a lie. They should never say that. I am very... More...
    (Miscellaneous)
    kellyvos's Picture   kellyvos    0 Comments   Comments
  • Walmart oil change service



    I went into Walmart approximately two weeks ago in order to get my oil change. They informed me that there would be approximately a 45 minute wait I agreed to wait for the 45 minutes and handed over my keys. After approximately an hour and a half I check back with them they said they have not yet gotten to my car. I informed them that I would be going to grab a bite to eat and they said that they could call me when the job was completed. After not receiving a call for over four hours I came back to check on the status of my car. When I went in there they informed me that they had still not... More...
    (Miscellaneous)
    Dharryman's Picture   Dharryman    0 Comments   Comments
  • wedding registry



    I received a gift from my registry with no name attached. I asked walmart if they could give me a first name of the person who sent it so I can send a thank them. They told me no. Then they changed their mind and said only if I have an invoice number could they help me. So I gave them the invoice number. Then they say nope sorry can't do it.... walmart is so frustrating. I will never recommend yall for a anything. Yall where an awful choice. More...
    (Miscellaneous)
    elkilpatrick's Picture   elkilpatrick    0 Comments   Comments
  • Extremely poor customer service



    After tonight my sister and I will never go to walmart again. This happened at 4051 Nicholasville rd in lexington ky. We were shopping for ourselves and also for our father who is handicapped. There was only 2 registers open and about 20 people in line waiting. When we finally got to check out we rung our fathers items separately because he gave us his credit card to use. The machine would not read his card and so was entered manually because of this the cashier said my father had to be present to buy the items which is ridiculous because if my father could he would have came and got them... More...
    (Shopping, Chain Stores)
  • Worst Customer Service Ever



    I ordered 3-6 packs of Sterlite plastic containers from Walmart.com and they were supposed to arrive in two-days. Two-days later, I had 3-individual containers (15 short of what I ordered). After many emails and phone calls back and forth with customer service, I was informed that my item was not in stock and that they would issue a partial refund. But, instead of pro-rating the cost for the individual items from a 6-pack, they charged me the single item price for each, which was nearly 50% more. To make matters worse, I was never issued a refund. At this very moment, nearly a month later,... More...
    (Home Improvement)
    zayix111's Picture   zayix111    0 Comments   Comments
  • Untrained cashiers cause customer problems



    I went to Wal-Mart this afternoon (3-16-2014) to purchase a few items I needed, one of which was Solar Salt for my water conditioner. I got all my items and went through the checkout, paid for my purchases and was then stopped by one of the door greeters wanting my receipt for the salt. The salt was sitting up in the front of my cart so not one, with eyes, could have missed it. Well, the cashier did miss it and I was hauled to customer service and treated like I was trying to steal from the store. No only was that totally embarrasing but it was totally uncalled for. Then, after the episode... More...
    (Shopping, Chain Stores)
  • In stock and store condition



    Today I have decided not to shop walmart again. I have never seen a store in such condition than the 8000 Academy rd NE in Albuquerque, NM first in The store in stock condition is terrible either this location is going out of business or whom ever is in charge of inventory has no clue of your ordering system, entire departments are completely out of stock and I'm wondering if anyone at that location is walking the store just to look at this condition, second their is absolutely NO facing of merchandise done at this location, this store is in such chambles that it really needs a crew... More...
    (Shopping, Chain Stores)
    Schoob's Picture   Schoob    0 Comments   Comments
  • Money gram isn't good



    My boyfriend and I live together in hot springs Ar but he just got a job in Oklahoma , he goes to Walmart n asks them the best way to get me money a d cheapest , they say money gram , and he asked 3 times she can defiantly cash it , well he sends in the mail n I go today on Albert pike in hot springs . The people on the phone said it was good and a conf number , it was on speaker , they put they machine n it print outs I couldn't , I call a number and a foreign accent lady was so rude starting yelling because had to keep asking what cuz couldn't understand her ,, she says... More...
    (Credit Cards, Finance, Banks)
    Melb79's Picture   Melb79    0 Comments   Comments
  • Wal-Mart's Great Value Afredo Pasta Sauce



    We typically buy about 8 bottles a month of your Great Value Classic Alfredo as it is a favorite in our household, especially with our 11 year old. Our daughter would live on 'hers and daddy's favorite pasta' if we would let her. We bought two bottles a week ago and used the first one tonight to go with our grilled chicken. Yes, grilled, finally a warm enough day to grill out. Grilled barbeque chicken and pasta, we were so looking for a treat. My husband first noticed the size of the bottle. Well everyone else is doing it, you know, cutting down the size of the bottles and... More...
    (Shopping, Chain Stores)
    stevesgirl's Picture   stevesgirl    1 Comments   Comments
  • terrible terrible service



    My experience at my local Walmart in Hermantown Minnesota was beyond unpleasant. When my family reached the cash register, our cashier was extremely unprofessional. We spent over a half hour in check out for no more then 20 items. The cashier insisted it was because the lack of training she received. When we came to a large item in our cart (a stroller and car seat combo) the cashier could not find the right bar code to scan and needed us to pick up 3 different times (the box was not light by any means) while she scanned several different bar codes trying to find the correct one. By the... More...
    (Miscellaneous)
    sarahtelly's Picture   sarahtelly    0 Comments   Comments
  • Unprofessional employees



    My complaint is specific to store# 4379, Mgr Zac Willis, 1326 Bush River Rd, Columbia SC 29210. 803-750-3097. Most of the employees have the store barely care to do their jobs. The greeters don't greet, the customer service people may be at their stations or not, the money gram people barely show up, the self service machines usually don't work, so on and so forth. McDonald's still has employees that do their jobs, even if they do get your order wrong. Even so, the service there is still much better than the above mentioned Walmart. I'm they have too many stores for... More...
    (Advertising)
    at2014's Picture   at2014    0 Comments   Comments
  • My first horrible online shopping



    This is my first and probably last online shopping for walmart. I ordered dslr camera on Christmas day and got confirmation letter after 2 days that it is being shipped but the ETA will be delayed due to unknown reason from Jan 4 to 8. So, its fine for me but as the days follows and try to track it via USPS, it never updated. Then January 8 come and no item but they are sending email about rating the product, so the following day we contact the USPS and they said that they never received it and need to contact Walmart. So we contact Walmart and they said it got lost ( which I don't... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    Sagisag's Picture   Sagisag    0 Comments   Comments
  • Walmart Great Value Drawstring 30 gallon large trash bags



    I have purchased the Great Value large trash bag for the last 10 years from Walmart. The quality of the last box I purchased in Dec 2013 is completely different. The plastic is not nearly as thick as my previous puchases. The bags which are usually jet black are now a dark grey. You can actually see through the bag because it is so thin. When the bag is pulled out of the garbage can, it tears due to the thinness of the material. This is certainly not a great value if one has to double up on the garbage bags to make it secure. I'm sure this saves Walmart money, because clearly these... More...
    (Miscellaneous)
    Mirth's Picture   Mirth    0 Comments   Comments
  • Walmart extreme poor customer service



    What is it about this damm store that people patronize, to save a penny they loose a dollar, they have no sense of logic at all, It seems that the managers are terrified of the"home office" and they are there just like a picture on the wall During the Xmas season, instead of putting more people to work to help the customers in all areas, they basically leave a skeleton crew, no cashiers, no returns personnel,and try finding someone in the isles,forget about it. and as far as training the few employees that actually work,no dice. Keep it up overrated flee market walmart, soon you... More...
    (Holiday shopping reviews)
    unemployer's Picture   unemployer    0 Comments   Comments
  • Poor service in your electronic dept



    Yesterday, I went into your store between 5 and 6. A woman from Quebec asked me to help her (not bilingual) . Since three years, during this Holiday%u2019s period, she stops in the dept to reactivate his track phone (new phone number ) . Every time, the employee reactive it for her. For this time , the employee have only provided the phone number to contact (Customer service). She had to make the call herself%u2026 As I did not succeed to activate the phone (after 3 calls ), I asked for the help of the same employee. He answered me that he could not call for us. And if he did it, he can be... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    JRivest1111's Picture   JRivest1111    0 Comments   Comments
  • Layaway policy



    I put two items on layaway at Walmart on 9/30/13 because the signs all around the store says "Free Layaway". I was charged $10.88 for the whole layaway. The other day, I saw the same items totaling $30.00 cheaper than my layaway, so I went to the layaway department to cancel my layaway. The cashier charged me $10.00 for canceling and I got .88 cents back. It the layaway was free in the first place, I would have not be out of $10.00. I just filed a claim with BBB because Walmart needs to be put out of business for having no integrity when it comes to customers. More...
    (Advertising)
    neckbone54's Picture   neckbone54    0 Comments   Comments
  • service: Dissapointing



    At the risk of being ridiculed. On November 7. 2013 I walked into Walmart and saw a bike that I liked (Schinn Varsity 1300). I bought the bike and took it home. When I got home I showed the bike to my daughter. My daughter kiddingly asked me if I had purchased the bike for her. I asked her, why? She said that this was a lady's bike. I waisted no time and I took the bike back to Walmart in the same condition as when they had it, all stickers, pricetag, everything attached. I explained to several people what had happened. They asked me for my receipt. I looked for it all over the place,... More...
    (Miscellaneous)
    sirangel's Picture   sirangel    0 Comments   Comments
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