Wal-Mart Consumer Complaints All Reviews

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Wal-Mart Reviews

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  • Walmart oil change service



    I went into Walmart approximately two weeks ago in order to get my oil change. They informed me that there would be approximately a 45 minute wait I agreed to wait for the 45 minutes and handed over my keys. After approximately an hour and a half I check back with them they said they have not yet gotten to my car. I informed them that I would be going to grab a bite to eat and they said that they could call me when the job was completed. After not receiving a call for over four hours I came back to check on the status of my car. When I went in there they informed me that they had still not... More...
    (Miscellaneous)
    Dharryman's Picture   Dharryman    0 Comments   Comments
  • wedding registry



    I received a gift from my registry with no name attached. I asked walmart if they could give me a first name of the person who sent it so I can send a thank them. They told me no. Then they changed their mind and said only if I have an invoice number could they help me. So I gave them the invoice number. Then they say nope sorry can't do it.... walmart is so frustrating. I will never recommend yall for a anything. Yall where an awful choice. More...
    (Miscellaneous)
    elkilpatrick's Picture   elkilpatrick    0 Comments   Comments
  • Extremely poor customer service



    After tonight my sister and I will never go to walmart again. This happened at 4051 Nicholasville rd in lexington ky. We were shopping for ourselves and also for our father who is handicapped. There was only 2 registers open and about 20 people in line waiting. When we finally got to check out we rung our fathers items separately because he gave us his credit card to use. The machine would not read his card and so was entered manually because of this the cashier said my father had to be present to buy the items which is ridiculous because if my father could he would have came and got them... More...
    (Shopping, Chain Stores)
  • Worst Customer Service Ever



    I ordered 3-6 packs of Sterlite plastic containers from Walmart.com and they were supposed to arrive in two-days. Two-days later, I had 3-individual containers (15 short of what I ordered). After many emails and phone calls back and forth with customer service, I was informed that my item was not in stock and that they would issue a partial refund. But, instead of pro-rating the cost for the individual items from a 6-pack, they charged me the single item price for each, which was nearly 50% more. To make matters worse, I was never issued a refund. At this very moment, nearly a month later,... More...
    (Home Improvement)
    zayix111's Picture   zayix111    0 Comments   Comments
  • Untrained cashiers cause customer problems



    I went to Wal-Mart this afternoon (3-16-2014) to purchase a few items I needed, one of which was Solar Salt for my water conditioner. I got all my items and went through the checkout, paid for my purchases and was then stopped by one of the door greeters wanting my receipt for the salt. The salt was sitting up in the front of my cart so not one, with eyes, could have missed it. Well, the cashier did miss it and I was hauled to customer service and treated like I was trying to steal from the store. No only was that totally embarrasing but it was totally uncalled for. Then, after the episode... More...
    (Shopping, Chain Stores)
  • In stock and store condition



    Today I have decided not to shop walmart again. I have never seen a store in such condition than the 8000 Academy rd NE in Albuquerque, NM first in The store in stock condition is terrible either this location is going out of business or whom ever is in charge of inventory has no clue of your ordering system, entire departments are completely out of stock and I'm wondering if anyone at that location is walking the store just to look at this condition, second their is absolutely NO facing of merchandise done at this location, this store is in such chambles that it really needs a crew... More...
    (Shopping, Chain Stores)
    Schoob's Picture   Schoob    0 Comments   Comments
  • Money gram isn't good



    My boyfriend and I live together in hot springs Ar but he just got a job in Oklahoma , he goes to Walmart n asks them the best way to get me money a d cheapest , they say money gram , and he asked 3 times she can defiantly cash it , well he sends in the mail n I go today on Albert pike in hot springs . The people on the phone said it was good and a conf number , it was on speaker , they put they machine n it print outs I couldn't , I call a number and a foreign accent lady was so rude starting yelling because had to keep asking what cuz couldn't understand her ,, she says... More...
    (Credit Cards, Finance, Banks)
    Melb79's Picture   Melb79    0 Comments   Comments
  • Wal-Mart's Great Value Afredo Pasta Sauce



    We typically buy about 8 bottles a month of your Great Value Classic Alfredo as it is a favorite in our household, especially with our 11 year old. Our daughter would live on 'hers and daddy's favorite pasta' if we would let her. We bought two bottles a week ago and used the first one tonight to go with our grilled chicken. Yes, grilled, finally a warm enough day to grill out. Grilled barbeque chicken and pasta, we were so looking for a treat. My husband first noticed the size of the bottle. Well everyone else is doing it, you know, cutting down the size of the bottles and... More...
    (Shopping, Chain Stores)
    stevesgirl's Picture   stevesgirl    0 Comments   Comments
  • terrible terrible service



    My experience at my local Walmart in Hermantown Minnesota was beyond unpleasant. When my family reached the cash register, our cashier was extremely unprofessional. We spent over a half hour in check out for no more then 20 items. The cashier insisted it was because the lack of training she received. When we came to a large item in our cart (a stroller and car seat combo) the cashier could not find the right bar code to scan and needed us to pick up 3 different times (the box was not light by any means) while she scanned several different bar codes trying to find the correct one. By the... More...
    (Miscellaneous)
    sarahtelly's Picture   sarahtelly    0 Comments   Comments
  • Unprofessional employees



    My complaint is specific to store# 4379, Mgr Zac Willis, 1326 Bush River Rd, Columbia SC 29210. 803-750-3097. Most of the employees have the store barely care to do their jobs. The greeters don't greet, the customer service people may be at their stations or not, the money gram people barely show up, the self service machines usually don't work, so on and so forth. McDonald's still has employees that do their jobs, even if they do get your order wrong. Even so, the service there is still much better than the above mentioned Walmart. I'm they have too many stores for... More...
    (Advertising)
    at2014's Picture   at2014    0 Comments   Comments
  • My first horrible online shopping



    This is my first and probably last online shopping for walmart. I ordered dslr camera on Christmas day and got confirmation letter after 2 days that it is being shipped but the ETA will be delayed due to unknown reason from Jan 4 to 8. So, its fine for me but as the days follows and try to track it via USPS, it never updated. Then January 8 come and no item but they are sending email about rating the product, so the following day we contact the USPS and they said that they never received it and need to contact Walmart. So we contact Walmart and they said it got lost ( which I don't... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    Sagisag's Picture   Sagisag    0 Comments   Comments
  • Walmart Great Value Drawstring 30 gallon large trash bags



    I have purchased the Great Value large trash bag for the last 10 years from Walmart. The quality of the last box I purchased in Dec 2013 is completely different. The plastic is not nearly as thick as my previous puchases. The bags which are usually jet black are now a dark grey. You can actually see through the bag because it is so thin. When the bag is pulled out of the garbage can, it tears due to the thinness of the material. This is certainly not a great value if one has to double up on the garbage bags to make it secure. I'm sure this saves Walmart money, because clearly these... More...
    (Miscellaneous)
    Mirth's Picture   Mirth    0 Comments   Comments
  • Walmart extreme poor customer service



    What is it about this damm store that people patronize, to save a penny they loose a dollar, they have no sense of logic at all, It seems that the managers are terrified of the"home office" and they are there just like a picture on the wall During the Xmas season, instead of putting more people to work to help the customers in all areas, they basically leave a skeleton crew, no cashiers, no returns personnel,and try finding someone in the isles,forget about it. and as far as training the few employees that actually work,no dice. Keep it up overrated flee market walmart, soon you... More...
    (Holiday shopping reviews)
    unemployer's Picture   unemployer    0 Comments   Comments
  • Poor service in your electronic dept



    Yesterday, I went into your store between 5 and 6. A woman from Quebec asked me to help her (not bilingual) . Since three years, during this Holiday%u2019s period, she stops in the dept to reactivate his track phone (new phone number ) . Every time, the employee reactive it for her. For this time , the employee have only provided the phone number to contact (Customer service). She had to make the call herself%u2026 As I did not succeed to activate the phone (after 3 calls ), I asked for the help of the same employee. He answered me that he could not call for us. And if he did it, he can be... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    JRivest1111's Picture   JRivest1111    0 Comments   Comments
  • Layaway policy



    I put two items on layaway at Walmart on 9/30/13 because the signs all around the store says "Free Layaway". I was charged $10.88 for the whole layaway. The other day, I saw the same items totaling $30.00 cheaper than my layaway, so I went to the layaway department to cancel my layaway. The cashier charged me $10.00 for canceling and I got .88 cents back. It the layaway was free in the first place, I would have not be out of $10.00. I just filed a claim with BBB because Walmart needs to be put out of business for having no integrity when it comes to customers. More...
    (Advertising)
    neckbone54's Picture   neckbone54    0 Comments   Comments
  • service: Dissapointing



    At the risk of being ridiculed. On November 7. 2013 I walked into Walmart and saw a bike that I liked (Schinn Varsity 1300). I bought the bike and took it home. When I got home I showed the bike to my daughter. My daughter kiddingly asked me if I had purchased the bike for her. I asked her, why? She said that this was a lady's bike. I waisted no time and I took the bike back to Walmart in the same condition as when they had it, all stickers, pricetag, everything attached. I explained to several people what had happened. They asked me for my receipt. I looked for it all over the place,... More...
    (Miscellaneous)
    sirangel's Picture   sirangel    0 Comments   Comments
  • Treatment of hard workers



    Wal-Mart is know for treating the capable workers like crap. I was in one where all the lazy workers get high paying jobs and the ones that call out, talk on there cell phones, visit with friends while on the clock swear at the customers, come to work in their PJ's while others have to follow the rules. The workers are afraid of speaking up in fear of losing their jobs as in that area jobs are few. You can't complain on Wal-Mart web site as they want you name address and phone number. So what can the hard working employees do or go? Wal-Mart needs to watch what the management does... More...
    (Shopping, Chain Stores)
    peacemaker's Picture   peacemaker    0 Comments   Comments
  • policy



    Your layaway sucks people should be allowed to put anything we want on layaway except food every item should not have to be 15 dollars or more to do so. I'm no longer customer thanks a lot for nothing I Will do my shopping at Kmart and other grocery stores rich people can shop in yours stores cause that is who you a re there for. More...
    (Miscellaneous)
    lilyjade34's Picture   lilyjade34    0 Comments   Comments
  • Alva Wal-Mart "Poor Customer Service"



    There are a few things I would like to list here about experiances I have had with the Alva Wal-Mart, most of my visits to this store have been pleasant durring the day, but at night its just like the old saying "the difference between night and day". my good experiances durring the day are bland, and most of the time its busy and the normal way to shop. My Experiance last night takes the cake! A new expansion for the sims 3 was set for public release on Oct 22. I have always purchased new sims expantions on the date for release. So me and my wife get to the store and I ask the... More...
    (Miscellaneous)
    tsjs143's Picture   tsjs143    0 Comments   Comments
  • Bugs in the great value rice



    I had an open bag of great value rice in the pantry that had bugs in it. I let it slide though because i thought it was my fault for not storing it properly. Then i eventually bought another bag of great value rice and right when i opened it, i looked through it and there were bugs once again! I see theres lots of complaints about this same issue. You would think since its a reoccuring issue especially since i bought two different bags at separate times, that they would have done something about it by now More...
    (Shopping, Chain Stores)
    Shopper123456's Picture   Shopper123456    0 Comments   Comments
  • Fire Alarm



    I was at a Walmart in Virginia today and the fire alarm went off. I immediately felt dizzy and sick. A minute into the fire alarm I heard over the intercom that it was a test. They should have said that they were going to test the system before letting it go off. I would have been able to step outside for a minute. More...
    (Miscellaneous)
    turd's Picture   turd    0 Comments   Comments
  • Television Advertising



    I feel the commercial showing a family of color shopping for school supplies quite offensive, the mother is putting things in her cart then communicates with the father (waiting in the car)to "start the ignition, we're comin' out". It implies to me a quick gettaway for perhaps stealing these items. I am caucasian but every time this commercial is shown I find it upsetting. More...
    (Advertising)
    Comstock66's Picture   Comstock66    2 Comments   Comments
  • Buying a gun at walmart in Tennessee



    Went to Wal-mart to purchase a 22lr rifle, got to the store and was informed that I had to wait 3days for the TBI check to go thru. TBI says I should have been able to get the gun the same time I went to buy it, if Wal-mart would use the system they have installed on their computer. Person who was doing my paper work said that the reason was managment was having a problem understanding it is ready to use. If I go to a local gun store and buy it, I can have it the same day. why is wal-mart so slow about useing a system on their computer. I have already made two trips to the wal-mart, the... More...
    (Shopping, Chain Stores)
    jsarvis's Picture   jsarvis    0 Comments   Comments
  • Wal Mart return policy for online customers



    Walmart returns. If more than one item needs to be returned from one orer that was delivered, you have to print a label for each of those items. That is ludicrous!! You have take the time and click on each item, go to printer and print(using your ribbon) Each item individually. They did not send it to you that way. Sent in all one package. But, they expect their customers to do it. 21st century, people. come up with a better method. Get out of the discount mentality. You talk but do not deliver. And, by the way, some of your prices are not discount prices. Sent an email.... More...
    (Miscellaneous)
    bbbk's Picture   bbbk    0 Comments   Comments
  • The worst Walmarts in the world Lorain,ohio



    Employee's not friendly they are right down rude. Out of products for months at a time. They don't open enough registers like they think 3-4 are enough to be open when they know it's at their busiest times of the month. PPl at this including upper management just don't care. Their excuse for not having self checkouts so you don't have to deal with rude cashiers is the store is in a high crime area..funny this is a fairly new store and they new this when they decided to build it go figure poor excuse. their clarance items are higher then things not on clarance always... More...
    (Shopping, Chain Stores)
    sandbear's Picture   sandbear    2 Comments   Comments
  • Employees Attitudes



    Every time I visit my Wal-Mart here in Greenville, MS I encounter very bad attitudes from a lot of their employees. A lot of them seems to have a chip on their shoulders and takes it out on me. I spend approximately $500.00 to $600.00 a month in Wal-Mart and I'm thinking strongly about not shopping there anymore. A lot of their employees needs an attitude adjustment. My experience at Wal-Mart with their employees has been more negative than positive. More...
    (Miscellaneous)
    LadyJean's Picture   LadyJean    0 Comments   Comments
  • Trac Phone customer service



    Why does Wal Mart carry Trac phone from a company that has useless customer service?? I bought 2 trac phones from Wal mart and was doing great untill i called trac phone and now i have one that works and one that is useless. Two weeks calling and i have been given every excuse in the book. Finally i was told my phone was to old. Funny it was working untill i got off the phone with your customer service! More...
    (Mobile Phones)
    Josed's Picture   Josed    0 Comments   Comments
  • WALMART VISION CENTER-Warranty Sucks



    I purchased some transition lenses from Walmart, store # 3572 on or about August 2012. When I first purchased the lenses thy where very dark in the sun, now July 2013 they are 50% lighter :( ! The manager Sharon told me after she put my glasses in the UV light that was as dark as they where going to get, even after I showed her photo's of them being darker in the sun. I am very unhappy with my purchase , and the nonchalant attitude of the manager. I felt like we have your money, so what if your glasses don't get as dark anymore. She said to me, " they are not sunglasses !... More...
    (Shopping, Chain Stores)
    unhappy357's Picture   unhappy357    0 Comments   Comments
  • Great Value Heavy Whipping cream changed



    I have been purchasing your great value heavy whipping cream weekly for 10 years. I saw on a forum that stated you changed the ingredients. I didn't want to believe it but tonight when I went to Walmart to buy it I saw the package had been changed and sure enough instead of just cream you have milk and it changed the carb count. Brought it home and it was so thin and does not whip as well. Very disappointed in this product change. I from now on will be going to Krogers to purchase theirs. More...
    (Shopping, Chain Stores)
    Doxielvr3's Picture   Doxielvr3    0 Comments   Comments
  • sexual harrasment



    I went to the walmart on Lake mead and boulder hwy in henderson nv. My tire blew out who knew right? Well the "manager" told me if I sucked his dick He would give it to me for free. Then I asked to speak to his boss he said he doesnt have a boss. I said i wanna talk to someone else he grads my Pants in crotch area and says are you sure? I can make a night you will never forget. How RIDICOULOUS is this?????? I am very unhappy. I hope to never see him again there. His name tag said "JUSTIN" He was tall and skinny he wore glasses and brown hair. I hope you guys handle this... More...
    (Shopping, Chain Stores)
    kENZIE's Picture   kENZIE    0 Comments   Comments
  • Wal Mart complaint



    I'm not happy with Wal Mart dropping Paula Deen I guess it o.k. to make million from her but when she make a little mistake you want to crusifiy her she has done a lot of good in her life and she said that she was sorry. Why can't Wal Mart stand up and forgive also it shouldn't always be about your bottom line,hell next week it will be something else in thr news People have choices and if you can drop her I guess I can drop Wal Mart ..............................There is always Target and B.J's I bet if the old man was still around this never would have happened. More...
    (Advertising)
    rnrush1's Picture   rnrush1    0 Comments   Comments
  • Insulted and descriminated



    I was at the jewelries area & specifically looking for an anniversary ring and/or ring that has 3 stones ( past, present & future ) since my wedding ring has a missing stone & it's my bday & our anniversary my husband told me to look for one. I was looking for almost 10 mins but the sales associate Ritchel/Richel ( not sure of the spelling) did not even acknowledge me, there was no other customer, she was just sooo busy rearranging stuffs within the jewelry section.i kept on waiting ....... No avail ... So I asked/ get her attention to help me. I said " excuse me... More...
    (Education, Schools)
    Lgracia's Picture   Lgracia    1 Comments   Comments
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