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Wal-Mart Complaint - Customer disservice
Wal-Mart Complaint

Wal-Mart Complaint

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Customer disservice


At Walmart Hickory Creek,Tx I gave my drivers license at pharmacy to retrieve my prescription, but the personnel forgot togive back my drivers license. I called over the phone at 10 am hoping not busy pharmacy put me on hold twice, then I called back to transfer me to customer service who left me on hold twice also. I called the main line stated she is not at the customer service but reiterated to me there is only one person there and probably 16 people line -up there. Telling me all the unncessary grief to a customer. I hung up the phoen. I Went to Walmart that evening 8:50pm not busy anymore, customer service person told me to go to pharmacy. I told her are you passing me back and forth again, I was already steaming with anger,Walmart Manager was there standing ignoring the incident. I told her I am done with Walmart. That would be the last time I step in Walmart. Target, Aldi, Fiesta, Central Market,Albertson here I come. Walmart you have horrible customer service, eliminate that department for it does not stand for that purpose make it "customer disservice" . With this recession people should learn to love and work hard for their job, Walmart people sucks on their attitude. I advice Walmart to train people on Attitude Seminar. Make it long and utilize psychologist and marketing degree professional. Walmart, make this world a better place to shop.... Regina V.


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