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Wal-Mart Complaint - Paint - complaint
Wal-Mart Complaint

Wal-Mart Complaint

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Paint - complaint


I buy a lot of paint from WalMart because I own a 24 unit mall within 5 minutes of WalMart and I really liked their paint. I just purchased some paint, the same color of some paint that I purchased in November. I gave them the exact formula for the color and the paint came out around 4 shades darker on one color and the other color came out completely different. I used the paint anyway but it was not the same as it was before. Bad paint! The paint also had a lot less pigment than the old paint and does not cover well anymore.I just found out that they changed the manufacturer and, obviously, changed the color of the base. WalMart should have put up a sign warning their customers that they changed manufacturers and that the paint would not match paint they had previously used and that the quality was really bad. I would much rather have paid $5.00 more per gallon instead of having the wrong color and having to put on an extra coat of paint. This was a very bad move on the part of WalMart. I understand that WalMart wants to get out of the paint business but what a way to get out of it by ticking off all of your paint customers.
I am one ticked off customer! Donna Wright. Green Valley, Arizona


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