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Wal-Mart Complaint - Walmart doesnt inform customers about online ordering!
Wal-Mart Complaint

Wal-Mart Complaint

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Walmart doesnt inform customers about online ordering!


I made a online purchase at walmart.com on Dec. 15,2012. The product was not mailed to me until January 24, 2013. I wasnt aware that Walmart did not charge me for the item until Jan. 18, 2013 which has now made my account over the limit and made my credit score bad and overage on my account. Walmart should have held that money until the product is delivered but in my case Walmart did not debit the amount from my credit card until a month later. I did get a online receipt on Dec. 15 when I made the purchase letting me know that I bought a ring.Now Walmart is saying they never took that money out of my account until after the product was delivered to me. My online receipt did not DID NOT show that the amount will not be deducted from my credit card until product is delivered to me. Walmart online receipts does not indicate that all online purchases will not be debited from the account until product is delivered to customer. Walmart cannot show proof that they have emailed me, sent me a letter through mail or show on my online receipts about the walmart online policy. Thank you and god bless!


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