Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Wal-Mart Review - Inexcusable customer service and attitude. - Absolutely shameful customer service
Wal-Mart Review

Wal-Mart Review

ADVERTISEMENT

Inexcusable customer service and attitude. - Absolutely shameful customer service


Wednesday, Nov. 7, 2012. 2:20-3:00 pm. Absolutely horrible customer service desk! Waited in line for 30 minutes to return one item while only one worker behind desk. She left the customer she was "helping" and wandered around for about 7 minutes trying to find someone to help her! Four people in front of me in line finally left--still no one behind the counter. Asked a floor manager (Vanetta, by her namecard) to get some help but said nobody else who was "trained" for customer service was available. Called the upstairs manager on the phone (Hussan, by his namecard) who came down, gave me a lecture about how Walmart "operates" and said he was sorry I was frustrated (the usual "training" double-speak.) Told him he should "manage" his workers and walked off while he yelled at me to "have a nice day and don't forget to visit Walmart again." Rude, smart-ass jerk! Not ONE real apology or attempt to correct the situation.

Vanetta and Hussan should be fired immediately as well as the next four or five "managers" up the line. Get some decent workers!!! I will never walk into another Walmart.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Wal-Mart
SUBMIT a ticket
for Wal-Mart
WATCH videos
for Wal-Mart
More Wal-Mart Reviews and Complaints MORE reviews and complaints
for Wal-Mart

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews

More Wal-Mart reviews


Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team