while shopping at walmart in mansfield,tx...a front end cashier named kathleen has been rude on several occasions. she barely says a word, when she does she is snotty about what she says, and forget about a smile and a have a nice day...is it really too much to ask??? everytime i have had to deal with her and on the registers when it asks if she was friendly i always put no...and nothing has been done about it since. does anyone even check those things or are they there for grins and giggles???. i have witnessed her being that way with other customers as well. im fed up with it. i am completely aware that people have bad days...but id rather chew my own leg off than have to deal with her again. something needs to be done. my whole family has been walmart customers for years...loyal at that. target is 2 miles closer and we could shop there but we dont. instead we go to walmart...expecting to get decent customer service and then in the end leave the store mad and upset because the person we had to deal with was just plain rude.
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