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Wal-Mart Support Ticket - Placing an order for Product

Wal-Mart Support Ticket

Placing an order for Product - Arm and Hammer Scrub Free with Bleach

Created By: Jennc1979's Picture Jennc1979 Last Reply: Jennc1979's Picture Jennc1979
Priority Level: [High] Status: [Open]
Created: 7 years ago Last Updated: 7 years ago
Department: General Replies: 0
Product: Arm and Hammer Scrub Free with Bleach

For about 2 1/2 years I have been trying to place an order through multiple Walmart stores for an Arm & Hammer cleaner in a spray bottle. One store ordered 16 pieces instead of 16 cases (we rented a truck, drove to the store and were presented with a shopping cart with 16 squirt bottles - not the 16 cases that the manager claimed to have ordered). Another Walmart (Willow Grove, PA) has stated numerous times that they placed an order for 25 cases. I have spoken to managers over the phone, went into the store, and sent emails. Yet, no one has ever placed the order. The most ridiculous part of this is that a manager told me last week when I called to check the status of and order that was suppose to be placed, that Walmart no longer carries the product. I went into the same Walmart yesterday and emptied the shelf of the product - according to Willow Grove Walmart manager, that Walmart no longer carries the product. The managers just mislead consumers. As I said to all of the managers that I have spoken to, I will prepay for the order, please make sure the order is placed.


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